Nation’s Best Warranty

Backed by the

Nation’s Best Warranty

Lithium-Ion means fewer moving parts, and less stress on machinery. That’s why we’re able to offer the nation’s best warranty on eligible maintenance and parts replacement in our XX-year warranty guarantee. See details here. In addition, every cart purchase through Family Golf Carts includes concierge-level, on-site service.

1 year bumper to bumper labor warranty

Family Golf Carts offers the industry’s only 1 YEAR “BUMPER TO BUMPER” labor warranty to repair/replace any defective parts that are non-consumable. 

5 year bumper to bumper parts warranty

Family Golf Carts offers the industry’s only 5-YEAR “BUMPER TO BUMPER” PARTS warranty to replace any defective parts that are non-consumable.  

3 year high value components labor warranty

Family Golf Carts offers a full 3-YEAR labor warranty to repair/replace the high value components (electric motor, motor controller, and battery) that are defective. 

6 year battery warranty

Family Golf Carts lithium-ion battery packs are warranted for 6 years, with the first 4 years being a full replacement and the following 2 years also being a full replacement with a prorated cost.

10 year chassis & frame warranty

Family Golf Carts offers a 10-YEAR warranty to replace any defective frame or chassis that is deemed defective. 

Family Golf Carts in its sole discretion shall determine applicability of warranty coverage and the deter­mination of manufacturer’s defects or applicable labor warranty. Family Golf Carts may require defec­tive parts to be returned to Family Golf Carts’ warehouse in the Houston area or destruction of the warranty part to validate warranty coverage and parts replacement eligibility. The warranty does not cover tires, abuse or misuse of carts, unauthorized modifications to the carts, use of non-OEM replacement parts, failure to properly maintain carts, any cart sold in violation of any provision of this agreement, failure to properly charge a cart with the proper electrical supply and properly sized cord, and any cart used in a commercial or rental operation.

 

Note: The warranty is not transferrable. 

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